Shipping policy

NVI Beauty Shipping Policy

We want to ensure your skincare essentials reach you safely and efficiently. Please review our shipping details below.

Processing Time

  • All orders are processed within 7 - 8 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive another notification when your order has shipped, which will include tracking information.

Shipping Rates & Estimates

  • Shipping charges for your order will be calculated and displayed at checkout. We use USPS, UPS, or FedEx

Domestic Shipping

  • We currently ship to addresses within the United States

  • Estimated delivery times are 2-7 business days depending on the shipping method selected at checkout.

International Shipping

  • We offer international shipping to select countries. Shipping charges will be calculated at checkout. Please note that customers are responsible for any customs fees, duties, or taxes incurred upon arrival.

Order Tracking

  • Once your order ships, you will receive a tracking number via email. You can use this link to monitor the progress of your package.

  • Please allow up to 24-48 hours for the tracking information to update once the label is created.

Shipping Issues & Lost Packages

  • NVI Beauty is not responsible for packages that are lost or stolen after they have been confirmed as "delivered" by the carrier.

  • If your package is marked as delivered but you have not received it, please contact the carrier directly to file a claim.

  • If your order arrives damaged, please email us at Nvibeautyskincare@gmail.com within 48 hours of delivery with photos of the damaged items and the packaging so we can resolve the issue.